‘Raving Fans’ Book of the Month November 2024
“Raving Fans: A Revolutionary Approach to Customer Service” by Ken Blanchard and Sheldon Bowles, “Raving Fans” is a concise and engaging guide to building exceptional customer service. The magical wisdom in the book is timeless so it does not matter that it was originally published in 1993 (with some more recently revised editions). Back in … Read more